How to Teach Your Providers and Admins to Sell in Volume

A training program for owners and managers of medical clinics, dental offices and medical spas

How to Teach Your Administrators and Providers to Sell in Volume

Building Systems For Sales And Employee Motivation Based On Results

Teach Your Administrators and Providers to Sell in Volume

It's no secret that our staff are the face of our business in the eyes of our customers and patients. The staff – administrators and providers – basically decide how many customers will sign up and re-sign, how the medical center will operate, and of course, the main question: whether your medical center will be profitable or not.

In reality, 98% of medical center executives run into this:

Patients who come in never return for another visit;
Administrators are unable and unwilling to offer additional services;

Providers lack initiative and don't offer their patients additional services and treatment packages;
Administrators and providers don't lead the conversation with the customer/patient;

Incoming calls rarely turn into new appointments;
The re-sign rate is low;

As a result, the business brings no profit but a lot of stress.

Now imagine this:

You have a constant flow of loyal patients;
Administrators convert up to 80% of incoming calls into appointments;

Administrators recommend procedure packages and service subscriptions;
Administrators take initiative in conversations with patients, which means...

You don't have "slow seasons" and long breaks between appointments;
Customers who come in keep returning and tell their friends and family about you;

Your profits keep growing...

This is more than real!

If you train your administrators and providers to sell in volume.

The training program includes:

- Where do you get a real team of staff members who are focused on results?

- How do you motivate your administrators to sell effectively and in volume, as well as re-sign customers for more services?

- How can you increase your average check by at least 60%? Simple techniques and algorithms to increase your average check.

- How do you schedule and re-sign 9 out of 10 patients?

- The sales technique for administrators that lets you increase your customer traffic and repeating appointments.

What you will get as a result:

A working system of staff activities and interaction which will give your medical center or salon a constant flow of customers and a stably growing profit.

BOOK YOUR TRAINING

Business coach and program creator

Larisa Berdnikova

Business coach, owner of an aesthetic medicine clinic LaraMedClinic and consulting companies ArtMediConsult and MedBusinessAcademy.

Business coach, an expert in administrative marketing, management, and increasing revenue for medical, dental and beauty companies;

Creator and owner of several businesses: aesthetic medicine clinic LaraMedClinic, consulting company ArtMediConsult, MedBusinessAcademy, the MED BEAUTY ACADEMY project

22 years of experience owning and managing a business, 11 years in medical business;

Owner of an aesthetic medicine clinic and a Doctor of Medicine. Currently she teaches management and administration, delivers practical training and coaching, consults medical and dental clinics and beauty companies;

Author of the books Valuable Employee: Find and Keep; Anti-Crisis Management of a Clinic or Salon from A to Z; a marketing manual for the service industry How to Take Customers from Strong Competitors, and other practical guides on service and sales;

Creator of more than 85 original training programs and courses.

Customer Reviews

On February 8, 2019, I attended Larisa Berdnikova's seminar on attracting and keeping customers for clinics. I am extremely happy I was invited. I got a great deal of useful information I hadn't even known existed. Now I'm sure our center of beauty and aesthetic medicine will do even better financially, and service quality will reach new stellar highs. Thanks!
Lilia Vitalieva
Fantastic program. Larisa Berdnikova is a true professional. Immense creative work and natural charm make her a star of today's marketing world. In this difficult time (in all aspects of human living) of crisis and sanctions, she keeps leading and ensuring stability for healthcare as a whole. Thank you so much!
Georgiy Nuruyev
I found it really useful that the information was presented in a structured way and so was easy to understand. Each of the points is important, and together they make a unified system. I will definitely use all the recommendations and advice. We started from point 1 and are measuring the indicators. As a result we already have an understanding of our problematic areas.
Elena Krivosheyeva
Lider Dent, Stavropol, Russia
This program helped me understand the logical sequence of a sale, both for a first-time customer and a repeating/recovered one. The information was clear and easy to understand. Many thanks to the organizing team and personally to Dr Berdnikova for the information. I'm hopeful and certain that the knowledge I acquired today will stay with me.
Irina Chernyshova
St Petersburg, Russia
This program will help me a lot in working with the patients of our clinics, especially first-time patients. I learned how to handle objections. We went over various situations in practice. I really liked the training. I will keep working on the scripts at home and at work. Thank you very much!
Yulia Kolchina
St Petersburg, Russia
I'd like to thank Larisa Berdnikova and the entire team of ArtMediConsult for this opportunity to advance my professional sales skills. Dr Berdnikova is a professional with a capital P. The info is very clear and structured. Lots of practical skills and practical exercises. I will use all of them in my work. I wish great sales to everyone!
Yulia Zakharova
St Petersburg, Russia

BOOK YOUR TRAINING

Since 2013, our company has

Organized more than 250 successful online events

Trained more than 10,000 executives of medical and beauty companies

Trained more than 5,000 administrators and 6,000 specialists and doctors from 19 countries and more than 800 cities.

Organized 9 large-scale conferences for medical and beauty industry executives.

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